This policy explains what information we collect when you use this website or book our pool care services, how we use it, and the choices you have. We keep it short and in plain language.
01 · Information we collect
When you request a visit, call or email us, we collect the details you choose to share, such as your name, phone number, email, address or suburb, pool details and any notes.
We also collect basic, anonymous usage data, like pages visited and device type, to understand how the site is used and improve it.
02 · How we use your information
We use your details to schedule and carry out service visits, send quotes, reminders and visit reports, answer your questions, and improve our service. We never sell your personal information.
03 · Sharing your information
We only share information with trusted providers that help us run the business, such as scheduling, email and payment tools, and only as needed to provide our service. We may also share information when required by law.
04 · Cookies and analytics
This site may use essential cookies and privacy-friendly analytics. You can block or delete cookies in your browser settings at any time.
05 · Storage and security
We keep your information only as long as needed to provide our service and meet legal or accounting requirements, and we protect it with reasonable technical and organisational safeguards.
06 · Your choices
You can ask to see, correct or delete the personal information we hold about you, or opt out of reminder messages at any time by contacting us.
07 · Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
08 · Contact us
Questions about your privacy? Email hello@yourdomain.com or call (555) 014-2290.